Frequently asked questions and common support requests
Yes, the large majority of our teas are all certified organic - about 98%. For those that are not, kindly note that the organic certification process is quite costly so it does make it difficult for small tea farms to acquire that certification. We
Yes, each and every one of our teas is gluten-free.
Yes, nearly every single one of our teas is OU Kosher Certified. We are working on getting the small few that are not certified as well. Below is a list of the small handful that are not currently kosher certified:. Big SurBlue PineappleHojicha Pow
No, our Tea of the Month Subscriptions do not auto-renew after the initial months are complete - whether it be 3, 6 or 12. A new order would need to be placed and paid for to receive additional months. Kindly note that the recurring subscriptions on
Yes, a few of our blends do contain allergens. However, please know that the health and safety of our customers is our number one priority so we implement specific procedures and protocols to contain the allergens that are present in our facility (i
Yes, our teas and ingredients undergo extensive lead testing both on the end of the supplier and in-house via local certified laboratories here in Los Angeles. They are also independently tested for other heavy metals, pesticides, moisture, pH level
Natural flavors are all essences and extracts that impart taste and aroma on a unique blend. They are all distilled or extracted from actual fruits, plants, botanicals, herbs, nuts or the like - all of which are found in nature.Artificial flavors are
Returns & Credit Policy. We guarantee that our handcrafted artisan teas will leave our facility in peak condition. If any of our products do not meet your expectations, then please review the below options for a return resolution. Please note that o
All of us at Art of Tea are paying close attention to the progress of the news surroundings of COVID-19. As the reality and concerns of COVID-19 surround us around the world, it is undeniable that it is more important than ever to take care of oursel
Our convenient, biodegradable Art of Tea filter bags are made from abaca pulp, cellulose and a natural sealing fiber. They are 100% free of microplastics and adhesives and are completely unbleached and chlorine-free. Take a look at this fun article
CommuniTEA Steeping Chart. Did you know that when one re-steeps pu-erhs at varying degrees, then new levels of flavors and elements are exposed each time? To learn more, check out this fun article. Try it with your friends and family to compare not
Recommended Tea Storage & Consumption Time Frame. Similar to most organic materials, tea is very sensitive to heat, light and moisture. For optimal freshness and longevity, we highly recommend storing your tea in airtight, resealable containers. Th