Art of Tea

Please note there is a 3-5 business day processing period for all orders. During sales and the holiday season, that period extends to 7-10 business days. Excludes weekends as we are closed. Lastly, the processing period does not include shipping transit times.

Where's my order? 

Our biodegradable filter bags are made from a 100% plant and vegetable-based material.  Specifically, they are made from abaca pulp, cellulose and a natural sealing fiber -- all of which are unbleached, chlorine-free & biodegradable.

Our pyramid sachets are also biodegradable and made from PLA mesh which is derived from corn starch.  They are sealed using heat to avoid the use of glues or other adhesives. 

If you'd like to explore more, then check out this interesting article: Learn All About Our Teabag Sachets

Happy steeping!

What are your sachets made of?

No, our Tea of the Month Subscriptions do not auto-renew after the initial months are complete - whether it be 3, 6 or 12.  A new order would need to be placed and paid for to receive additional months.  

Kindly note that the recurring subscriptions on our 12/50ct. sachets boxes and 2QT iced pouches do auto-renew each month and a new payment is automatically processed each time.  The monthly recurring subscription is optional.

Do the Tea of the Month subscriptions auto-renew? 

We offer free shipping on all orders over $60.00 to the continental U.S. only.  Kindly note that the minimum is after promo or discount codes are applied. 

All orders to Hawaii, Alaska, and Puerto Rico accrue shipping costs based on the weight and size of the package. 

Our Amazon - Art of Tea store does provide limited shipments to Mexico.

Please note that before shipping, there is a 3-5 day business day lead time for our team to blend and pack your order.

What is your shipping policy?

Thanks for your recent order with us!  We're terribly sorry to hear of the shipping issues you're experiencing as we know how much a simple cup of tea can brighten up one's day.

Please note that USPS is known to scan packages as delivered when they in fact are not.  They are then delivered anywhere from 1-7 days later.  We kindly ask that you please wait for them to deliver your package during that time frame.  If you're still experiencing issues, then please reach out to (support@artoftea.com) for assistance. 

Your patience is deeply appreciated by the entire AOT tea'm.

My order was delivered but not received

Did you know that all tea naturally contains caffeine?  That's why we also offer a wide selection of tisanes to our communiTEA for those who prefer to avoid caffeine all together.  Please follow this link to view our tempting selection.

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